Standard Delivery - postage and packaging charges are £3.95 and your goods will be delivered within 2-4 working days.
The majority of our products are despatched by Tracked Home Delivery Service or Royal Mail First Class, although a Courier service may be used for certain products.
Please make sure you have included a contact telephone number with your details, in the event we need to speak to you regarding your order.
Next Day Delivery - postage and packaging charges are £6.95 and your goods will be delivered next working day by courier provided your order is received by 1.00PM UK time.
Some orders will require a signature on delivery, so please ensure that there is someone to sign for the package at the shipping address you have given or provide an alternative delivery address where a signature can be obtained or specify leave safe in an appropriate place.. For further delivery assistance or advice, please contact us on 01733 765030.
International Deliveries
There is a £10.00 postage charge for deliveries within mainland Europe. Orders are normally despatched using a tracked road delivery service or International Signed For Post. Delivery will usually take 3-7 working days.
Some items are subject to a surcharge due to their size and/or weight. In cases such as these, please contact customer services for a delivery quote.
For orders outside mainland Europe or for orders valued at over £200.00 please contact customer services on +44 1733 765030 for a custom quotation.
Returns
We operate a NO QUIBBLE returns policy. If you are unhappy with the goods ordered for any reason simply return these to us for a replacement or full refund. This is in addition to your statutory rights under the Distance Selling Regulations that enable you to cancel your purchase at any time within 14 days after delivery of your goods. Please note returned goods must be unused and with the original packaging. We will additionally reimburse any return postage costs if the goods delivered to you are damaged, faulty or not exactly what you ordered.
The majority of our products are despatched by Royal Mail First Class Recorded, although a Courier service may be used for certain products.
Please make sure you have included a contact telephone number with your details, in the event we need to speak to you regarding your order.
Next Day- postage and packaging charges are £6.95 and your goods will be delivered next working day bu courier provided your order is received by 1.00PM UK time.
Some orders will require a signature on delivery, so please ensure that there is someone to sign for the package at the shipping address you have given or provide an alternative delivery address where a signature can be obtained or specify leave safe in an appropriate place.. For further delivery assistance or advice, please contact us on 01733 765030.
International Deliveries
There is a £7.95 postage charge for deliveries within the EEC. Orders are normally despatched using International Signed For post. Delivery will usually take 3-5 working days.
Some items are subject to a surcharge due to their size and/or weight. In cases such as these, please contact customer services for a delivery quote.
For orders outside the EEC or for orders valued at over £200.00 please contact customer services on +44 1733 765030 for a custom quotation.
Returns
We operate a NO QUIBBLE returns policy. If you are unhappy with the goods ordered for any reason simply return these to us for a replacement or full refund. This is in addition to your statutory rights under the Distance Selling Regulations that enable you to cancel your purchase at any time within 7 days after delivery of your goods. Please note returned goods must be unused and with the original packaging. We will additionally reimburse any return postage costs if the goods delivered to you are damaged, faulty or not exactly what you ordered.
