Standard Service - postage and packaging charges are £3.95 and your goods will be delivered within 2-5 working days. The majority of our products are dispatched by Tracked Home Delivery Service or Royal Mail First Class.
Please make sure you have included a contact telephone number with your details, in the event we need to speak to you regarding your order.
Some orders will require a signature on delivery, so please ensure that there is someone to sign for the package at the shipping address you have given or provide an alternative delivery address where a signature can be obtained. For further delivery assistance or advice, please contact us on 01202 237210.
Express Service - postage and packaging charges are £6.95 and your goods will be delivered next working day provided your order is received by 1.00PM UK time. This excludes weekends. If your order is placed after 1pm on a Friday, it will be dispatched on the following Monday for delivery on Tuesday.
If any item you order is out of stock or on back order you will receive notification from us (by phone or e-mail) within 2 working days of receipt of your order to advise the expected date of delivery or to suggest an alternative product.
There is a £10.00 postage charge for deliveries within Europe and £14.95 for deliveries outside Europe. Orders are normally despatched using International Tracked Road Service or Signed For Airmail. Delivery will usually take 5-10 working days.
Some items are subject to a surcharge due to their size and/or weight, and where the item is being sent. These items include tents and aerosols. In cases such as these, please contact customer services for a delivery quote.
For orders valued at over £200.00 please contact customer services on +44 1202 237210 for a custom quotation.