Standard Delivery - postage and packaging charges are £3.95 and your goods will usually be delivered within 2-5 working days.
The majority of our products are despatched by Tracked Home Delivery Service or Royal Mail First Class, although a Courier service may be used for certain products.
Please make sure you have included a contact telephone number with your details, in the event we need to speak to you regarding your order.
Next Day Delivery - postage and packaging charges are £6.95 and your goods will be delivered next working day by courier provided your order is received by 1.00PM UK time on Monday to Friday (excluding public holidays).
Some orders will require a signature on delivery, so please ensure that there is someone to sign for the package at the shipping address you have given or provide an alternative delivery address where a signature can be obtained or specify leave safe in an appropriate place.. For further delivery assistance or advice, please contact us on 01733 765030.
There is a £10.00 postage charge for deliveries to certain mainland European countries (Zone 1). Orders are normally dispatched using a tracked road delivery service or International Airmail. Delivery will usually take 3-7 working days.
Some items are subject to a surcharge due to their size and/or weight. In cases such as these, please contact customer services for a delivery quote.
For orders outside Zone 1 European Countries there is a £14.95 postage charge. For large or high value orders additional charges may apply - please contact customer services on +44 1733 765030 for a custom quotation.
We operate a NO QUIBBLE returns policy. If you are unhappy with the goods ordered for any reason simply return these to us for a replacement or full refund. This is in addition to your statutory rights under the Distance Selling Regulations that enable you to cancel your purchase at any time within 14 days after delivery of your goods. Please note returned goods must be unused and with the original packaging. We will additionally reimburse return postage costs up to the value of £3.95 if the goods delivered to you are damaged, faulty or the wrong item has been sent. If the cost of return postage is more than £ 3.95 please call us for approval prior to returning.